Shipping Policy

Thank you for shopping with Twachya.

Order Processing

Orders are usually processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Estimated delivery times:

Metro Cities: 2–5 business days
Other Locations: 4–8 business days

Delivery timelines may vary depending on courier operations, weather conditions, or remote locations.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment.

Delivery Attempts

Courier partners generally make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address or customer unavailability, additional shipping charges may apply for re-delivery.