Frequently Asked Questions
Do you need help with something or have questions on some features?
Yes. Twachya products are formulated to suit most skin types, including normal, dry, oily, and combination skin. If you have sensitive skin, we recommend performing a patch test before first use.
Results may vary depending on your skin type and concern. With consistent daily use, most users notice visible improvements within 4–8 weeks.
Yes. Our products are designed to complement each other as part of a complete skincare routine. For the best results, follow the recommended usage instructions for each product.
Store your products in a cool, dry place away from direct sunlight and keep the containers tightly closed after each use to maintain their effectiveness.
Yes. We strongly recommend applying a broad-spectrum sunscreen with SPF 30 or higher during the day, especially when using products containing active ingredients such as Vitamin C or Retinal.