Privacy Policy
Welcome to Twachya. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment gateways)
- Order history
- Device and browser information
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Respond to your inquiries
- Prevent fraud and maintain website security
- Send promotional offers (only if you have opted in)
Payment Security
We do not store your complete payment details. All transactions are processed through secure and trusted payment gateways.
Cookies
Our website uses cookies to improve your browsing experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings.
Information Sharing
We do not sell or rent your personal information. Your information may be shared only with trusted third-party service providers involved in payment processing, shipping, website operations, or when required by law.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting our customer support team.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us through our Contact Us page.
